Operator first.
I’ve co-owned and operated two The UPS Store locations in Southeast Texas since 2004. Busy counters, changing schedules, inventory runs, training gaps, daily tasks—the problems are real because we live them.
The story
Built from the floor up.
Useful software starts with understanding the work—not admiring the technology.
Builder by necessity.
What began with pen and paper became spreadsheets, then internal software. Each step came from the same instinct: remove friction, make the work visible, and give good people better tools.
AI changed the scale.
AI-assisted development turned years of operational knowledge into something I could build at product scale. The vision still comes from experience; the new leverage makes it move faster.
